To use the app, website and the rental service, you need to agree to the privacy policy.
Sqaner® is the registered trademark of Sqaner Tech Pty Ltd and this business operates in the name of Sqaner. When any of the three (Sqaner®, Sqaner and Sqaner Tech Pty Ltd) is mentioned, it is legal entity Sqaner Tech Pty Ltd any where on the website and any document regarding the entity.
Last Updated: 18 July 2025 [2300 hrs AEST]
This Privacy Policy ("Policy") governs the manner in which Sqaner Tech Pty Ltd ("Sqaner," "we," "us," or "our") collects, uses, discloses, and manages personal and non-personal information collected through our websites, applications, and all services provided by Sqaner that refer to or link to this Policy ("Services"). This Policy applies to all products and services offered by Sqaner and is designed to comply with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) ("Privacy Act"), which regulates the collection, use, and disclosure of personal information in Australia.
We may obtain additional consents for specific services or certain uses and disclosures of your personal information, and, where applicable, additional terms may apply. By accessing or using our Services, you acknowledge and agree to the terms set forth in this Policy.
We may collect various types of personal information that you provide to us, including, but not limited to:
2.1.1. Identification Information: Such as your name, email address, phone number, and billing information.
2.1.2. Transaction Information: Information related to payments, invoices, and billing history.
2.1.3. Usage Information: Data concerning how you use our Services, including rental transactions and communications with other users on our platform.
We collect personal information when you register on our website, interact with our Services, or communicate with us.
We may collect non-personal information, which does not directly identify you, to improve the functionality of our Services and optimise user experience. This information may include:
2.2.1. Device Information: Such as browser type, operating system, and device type.
2.2.2. Website Usage Data: Information on user movements, the pages accessed, and the date and time of interactions.
2.2.3. Aggregated Demographic Information: Data collected on a demographic basis for general analysis and market research purposes.
Non-personal information is collected automatically when you visit our website and is used in aggregate form.
We use your personal information to:
3.1.1. Facilitate and process rental transactions and payments.
3.1.2. Provide customer support, respond to inquiries, and fulfil any requests.
3.1.3. Verify your identity and ensure account security.
We use non-personal and personal information to enhance and personalise your experience with our Services. For example, we may use your information to:
3.2.1. Analyse user trends and administer the website.
3.2.2. Track and monitor usage patterns to improve website functionality.
3.2.3. Improve marketing efforts, including sending promotional communications that may be of interest to you. You may opt out of receiving marketing communications at any time.
We may use and disclose your personal information as required by law, court order, or other governmental regulations, or as necessary to protect our rights or to enforce our Terms and Conditions.
We do not sell, trade, or otherwise transfer your personal information to external parties without providing notice and obtaining your consent. However, we may share personal information with trusted third parties who assist in the operation of our website, business processes, or provide services to you. These third parties are obligated to keep your information confidential and are prohibited from using your information for purposes other than those for which we engage them.
To facilitate rental transactions, we may share relevant contact information with other users involved in the transaction (such as the lender and renter). This sharing is limited to the information necessary for communication and verification purposes.
Sqaner may disclose your information when legally required to do so, or to enforce our policies, protect our rights, safety, or the safety of others.
We implement a range of technical, administrative, and physical security measures to help protect the integrity and confidentiality of your personal information. While we strive to use commercially acceptable security measures to protect your data, please be aware that no method of electronic storage or transmission over the internet is entirely secure, and we cannot guarantee absolute security.
We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that enable us to remember your preferences, analyse site traffic, and optimise the Services we provide to you.
Most web browsers allow you to control cookies through the browser settings. You may choose to block or delete cookies, but this may affect your experience on our website.
Our website may contain links to websites owned or operated by third parties. This Privacy Policy does not cover these external sites, and we have no control over, and are not responsible for, the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
You agree not to engage in any conduct that may violate the privacy or security of other users on our Website. This includes, but is not limited to, misusing or disclosing other users' personal information in a manner that breaches our Terms or the Australian Privacy Act.
You are responsible for ensuring the accuracy of the personal information you provide to Sqaner and the information you share with other users in connection with your use of the Website and Services. Sqaner disclaims any liability arising from the misuse or misrepresentation of personal information shared by users.
We may update this Privacy Policy periodically to reflect changes in our privacy practices or for other operational, legal, or regulatory reasons. We encourage you to review this page regularly for any updates. Your continued use of the Website and Services following any changes to this Privacy Policy signifies your acceptance of the updated terms.
By using our Website, you consent to the collection, use, disclosure, and management of your information as described in this Privacy Policy. Your continued access to the Website and Services constitutes your acceptance of this Privacy Policy and our Terms and Conditions.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your information, please contact us.
This Privacy Policy is designed to comply with Australian privacy laws, including the Privacy Act 1988 (Cth), and is intended to provide clear, legal, and comprehensive information about the collection, use, and protection of personal information by Sqaner Tech Pty Ltd.